Terms & Conditions

01Agreement to these terms

These Terms & Conditions (Terms) govern your access to and use of the website located at www.xto.au and any related pages (together, the Site). The Site is owned and operated by XTO Pty Ltd, a company registered in Australia (XTO, we, us or our). "XTO" is a brand of XTO Pty Ltd.

By accessing or using the Site you agree to be bound by these Terms, our Privacy Policy and our Cookie Policy. If you do not agree, please do not use the Site.

02About XTO

XTO is an artificial intelligence lab that designs, builds and operates AI applications, AI-powered web services and related technologies. The Site provides general information about XTO, our capabilities and how to contact us.

03Acceptable use of the Site

You may use the Site for lawful purposes only. You must not:

• use the Site in any way that breaches any applicable law or regulation, or infringes the rights of any person;
• attempt to gain unauthorised access to the Site, the servers on which it is hosted, or any connected system or network;
• introduce viruses, malware or other harmful code, or carry out any denial-of-service or similar attack;
• use any robot, scraper, crawler or other automated means to copy, harvest or extract content from the Site (including for the purpose of training, fine-tuning or evaluating machine-learning or AI models) without our prior written consent (ordinary search-engine indexing that respects our robots.txt is permitted);
• frame, mirror or reproduce the Site, or misrepresent any affiliation with XTO; or
• use the Site to send unsolicited commercial messages or to impersonate any person.

04Intellectual property

All content on the Site, including text, graphics, visual effects, animations, source code, software, logos and the overall look and feel, is owned by or licensed to XTO Pty Ltd and is protected by Australian and international intellectual property laws.

The name "XTO", the XTO logo and related marks are trade marks of XTO Pty Ltd. You must not use them without our prior written permission.

You may view the Site and print or download extracts for your own personal, non-commercial reference, provided you do not modify them and you keep all copyright and proprietary notices intact. Any other use requires our prior written consent.

05Information only

The content of the Site is general information only. It is not professional, technical, legal, financial or other advice and should not be relied on as such. Descriptions of capabilities, workflows, console sessions and visualisations on the Site may be illustrative and do not constitute an offer, specification or guarantee of any particular result.

While we take care to keep the Site accurate and current, we do not warrant that its content is complete, accurate or up to date.

06AI systems and outputs

Where XTO makes AI-powered features, demonstrations or services available, you acknowledge that outputs generated by AI systems may be inaccurate, incomplete or inappropriate for your purpose. You are responsible for evaluating outputs, and should apply human review before relying on them, particularly for decisions that could affect health, safety, legal rights or finances.

Our approach to building AI responsibly is set out in our Responsible AI Policy.

07Services and project work

Any AI applications, web services, technology, consulting or development work supplied by XTO is provided under a separate written agreement (for example, a master services agreement, statement of work or product terms). If there is any inconsistency between these Terms and such an agreement, that agreement prevails in respect of the services it covers.

Nothing on the Site creates a contract for services or obliges XTO to accept any engagement.

08Enquiries and submissions

The contact form on the Site prepares an email in your own email application; you choose whether to send it. When you contact us, please do not include confidential or commercially sensitive information until an appropriate confidentiality agreement is in place. Unless we have agreed otherwise in writing, we are not obliged to treat unsolicited ideas or proposals as confidential, and you grant us permission to use any feedback about the Site to improve it.

We handle personal information you provide in accordance with our Privacy Policy.

09Third-party links and services

The Site may contain links to, or load resources from, third-party websites and services (for example, web font providers). We do not control and are not responsible for the content, privacy practices or availability of third-party sites and services, and a link does not imply our endorsement.

10Australian Consumer Law

Certain legislation, including the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth), may give you rights, guarantees and remedies that cannot be excluded, restricted or modified (Non-excludable Rights). Nothing in these Terms excludes, restricts or modifies any Non-excludable Rights.

Where we are permitted by law to limit our liability for a failure to comply with a consumer guarantee, our liability is limited (at our option) to resupplying the relevant services or paying the cost of having them resupplied.

11Disclaimer and limitation of liability

Subject to your Non-excludable Rights, the Site is provided on an "as is" and "as available" basis, and to the maximum extent permitted by law we exclude all representations, warranties and guarantees, express or implied, including as to merchantability, fitness for a particular purpose, availability, accuracy and non-infringement.

To the maximum extent permitted by law, XTO Pty Ltd and its officers, employees and contractors will not be liable to you for any loss or damage (including indirect or consequential loss, loss of profits, loss of data or loss of opportunity) arising out of or in connection with your use of, or inability to use, the Site or any content on it, however caused, including by negligence.

We do not warrant that the Site will be uninterrupted, error-free or free of viruses or other harmful components.

12Indemnity

To the extent permitted by law, you indemnify XTO Pty Ltd against any claim, loss, liability or expense (including reasonable legal costs) arising from your breach of these Terms or your unlawful use of the Site.

13Changes to the Site and these Terms

We may update, suspend or withdraw any part of the Site at any time without notice. We may also amend these Terms from time to time by publishing an updated version on this page with a new effective date. Your continued use of the Site after changes are published constitutes acceptance of the amended Terms.

14Governing law

These Terms are governed by the laws in force in Australia, including the laws of the State or Territory in which XTO Pty Ltd has its registered office. You submit to the non-exclusive jurisdiction of the courts of that State or Territory and the Commonwealth of Australia.

If you access the Site from outside Australia, you are responsible for complying with the laws of your location.

15General

If any provision of these Terms is found to be invalid or unenforceable, it will be read down or severed to the extent necessary and the remaining provisions will continue in full force. A failure or delay by us to exercise a right is not a waiver of that right. These Terms, together with the policies referred to in them, are the entire agreement between you and us about your use of the Site.

16Contact us

Questions about these Terms can be sent to: